EPCs and retrofit assessments for agents and contractors

For estate and letting agents

A missing certificate is usually the last thing standing between an instruction and a live listing. We work to your timescale, not ours.

• Branch key collection. We collect from your office, survey, lock up and return the keys the same day. Nothing for you to arrange.
• Listings not held up. Certificates are normally lodged within 24 hours of the visit and emailed straight to the branch.
• Rental standards flagged early. If a property looks like an F or G, you hear about it before lodgement, with the measures likely to lift it to band E.
• Tenant and vendor access. We can arrange access directly with the occupier, confirm in writing and keep visits brief and tidy.
• One price. £65 for any domestic EPC, with no charge for travel, parking or floor area within our coverage area.

For renovation and design-build contractors

We act as the energy side of your project, so you do not need an assessor on the payroll.

• PAS 2035 retrofit assessments. Lodged on the TrustMark Data Warehouse and written so Retrofit Coordinators and architects can work straight from them.
• Period property judgement. Victorian and Georgian solid-wall stock across Kensington and Chelsea, assessed on what is actually there rather than software defaults.
• Baseline and post-completion EPCs. Before and after certificates for funding applications, building control and client handover packs.
• On-call across sites. Regular work across concurrent projects, booked directly with the assessor by phone or email.
• Reporting within a day. Findings back the same or next day, in plain terms your project manager can act on.

Trade billing and invoicing

Accounts are kept in Xero, so statements, remittance references and VAT-ready records are straightforward for your bookkeeper.

How a trade booking works

1. 1You send the property over. Address, access notes and who to speak to — by email, phone or the booking page.
2. 2We confirm the slot. A confirmed appointment in writing, normally within a few working days and sooner where it is urgent.
3. 3Keys collected and survey done. Picked up from your branch or arranged with the occupier, then locked up and keys returned.
4. 4Certificate lodged and sent. Registered and emailed to you, usually within 24 hours, with anything you need to know flagged.

Areas we cover for trade clients

Kensington, Chelsea, Notting Hill, Mayfair, Westminster, Maida Vale, Hammersmith and Fulham, plus Chiswick, Richmond, Kew, Barnes, Putney, Wandsworth, Battersea, Clapham, Balham, Ealing, Acton and Brentford — W1–W14, SW1–SW18 and TW8–TW10. Outside those, call and we will tell you honestly whether we can cover it.

Area pages: Kensington, Chelsea, Notting Hill, Mayfair, Westminster, Maida Vale, Hammersmith & Fulham.

Accreditation and cover

• Accredited Domestic Energy Assessor through Elmhurst Energy.
• PAS 2035 Retrofit Assessor.
• TrustMark registered — licence 4262952.
• Professional indemnity and public liability cover in place.
• ICO registered — CSN7689031.

Trade questions

Can you collect keys from our branch?

Yes. We collect keys from your office, carry out the survey, lock up and return the keys the same day. There is no charge for key collection anywhere in our coverage area.

How quickly is the certificate lodged?

Usually within 24 hours of the survey, and often the same evening. The lodged certificate is emailed straight to your branch so the listing is not held up.

Can you invoice our office rather than the landlord?

Yes. We can invoice your office monthly on a single statement with 30-day terms, or bill the landlord or vendor directly by secure card link. Whichever suits your accounts team.

Do you handle tenanted properties?

Yes. We arrange access directly with the tenant if you prefer, confirm the appointment in writing, and keep visits short and tidy.

What if a rental comes back as an F or G?

We flag it to you as soon as the assessment is run, before lodgement, along with the measures most likely to lift the property to band E or above.

Do you carry insurance and accreditation?

We are accredited through Elmhurst Energy, TrustMark registered under licence 4262952, and carry professional indemnity and public liability cover. Certificates are available on request.